Refund Policy
Natal Chart Daily · Last updated August 6, 2026
The short version: you can cancel yourself at any time in two clicks, you keep access until the end of the month you paid for, and if the service is not what you expected we refund your first payment within 14 days without asking why.
Canceling is self-service
Go to your account page and use the link to manage your subscription. Choose cancel, and it is done.
There is no phone call, no retention hotline and no need to explain yourself. We may offer you a discount or a pause on the way out, but declining takes one click.
If you prefer, write to support@natalchartdaily.com and we will cancel it for you. That is an added convenience, not a hurdle.
What happens when you cancel
Your subscription stays active until the end of the period you have already paid for. You keep full access to your report and daily horoscope until that date.
You are not charged again, and nothing is taken away early. We do not believe in cutting off a month somebody has paid for.
Money-back on your first payment
If within 14 days of your first payment you decide this is not for you, write to support@natalchartdaily.com and we will refund the full amount.
We will not ask you to justify it, and we will not try to talk you out of it.
The refund goes back to the card you paid with. Banks usually show it within five to ten business days.
Renewals
After the first month, each renewal pays for the month ahead, and we do not normally refund a month that has already started, because you keep access to it in full.
There are two exceptions. If the site was broken on our side for a meaningful part of the month, we will refund it or add time. And if a renewal caught you by surprise and you have not used the site in that period, write to us within seven days of the charge and we will refund it.
In practice, we would rather refund you than have you feel cheated.
Please write to us before contacting your bank
If you see a charge you do not recognize, it will show as NATALCHARTDAILY on your statement.
Before you open a dispute with your bank, send us one email. We can almost always resolve it the same day, and a refund from us reaches you faster than a dispute does.
How to reach us
support@natalchartdaily.com, or +1 (201) 562-1828.
Please write from the email address on your subscription so that we can find it immediately.
Natal Chart Daily
1209 Mountain Road Place NE, Albuquerque, NM 87110, United States
support@natalchartdaily.com · +1 (201) 562-1828